Cable/Satellite Call Center Services
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We are not happy unless your customers are happy!
Complete inbound telemarketing & outbound telemarketing call center services for your cable company!
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We offer a full range of cable/satellite call center services including
24x7 Level1 & 2 customer support for multiple products including
television, high speed data, pay per view ordering and technical
support, billing, as well as inbound/outbound customer upgrade
campaigns.
Since 1987 we have been helping cable companies achieve a higher
customer satisfaction rate along with an increase in their subscriber
base. With call centers in the US and India, and more than 1500
professional Agents worldwide, we have a campaign to satisfy your
sales and customer service requirements.
Inbound Call Center Services
- Customer Service
- After hours/Overflow
- Sales Support
- Billing Support
- Premium channel ordering
- Complete coverage 24x7x365
Outbound Telemarketing Services
- Subscriber Acquisition
- Billing
- Order Management
- Cancel/Save
- Lapsed Customer Reaquisition
- Start Verification
- Collection Courtesy Calls
- Complaint Verification/Follow-up
- Conversion/Upgrade Programs
- New Resident Campaigns Including Direct Mail
Copyright 2008 OKS-Ameridial. All rights reserved.
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OKS-Ameridial Awarded Best in Class for Teleservices Agencies as selected by customers.
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Do you need help retaining customers?
Do you want more customers?
Are you losing market share to your competitors?
If you answered yes to any one of these questions,
email or call us today - WE CAN HELP!