Offshore Services - India Call Center Services - Client Examples
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Large Publishing Company
Outbound Surveys and Database Updates, Gather, and Verification
OKS-Ameridial makes outbound calls to educational institutions to
gather/update/verify database information such as address, contact
data, e-mail addresses, enrollment, and technology data.  Additional
projects include outbound surveys to determine awareness, usage,
and purchasing decisions for electronic whiteboards.

Large Software/Hardware Company
Outbound Lead Generation and Appointment Setting
OKS-Ameridial makes outbound calls to businesses to verify contact
information, gather contact information for decision-makers, generate
leads, and schedule appointments for a salesperson to meet with.  
Calling had a three-pronged approach:  First, the company record was
profiled using Internet research.  Second, the company record was
called and surveyed to gather contact information and verify
information.  Lastly, the record was contacted to generate a lead and
schedule an appointment.

Large Survey Company
Outbound Customer Satisfaction Surveys
OKS-Ameridial makes outbound calls to international banks to conduct
a satisfaction survey.  Calling is made to Europe and Middle East.  
Survey results were used as part of a long-term market research study.

Travel Company
Inbound Reservations and Travel Support
OKS-Ameridial handles Inbound Reservation calls that results from TV,
Print, and Web Advertising.  All calls are handled by a team of 12
dedicated agents in India.  OKS-Ameridial provides daily reporting of
results and reservations are entered into a web-based reservation
system.

Marketing Company
Outbound B2B Surveys
OKS-Ameridial handles outbound surveys to various businesses to
determine their satisfaction with their distributors.  This project
averages 5,000 hours per month and is handled by our India facility
using a US Program Manager as the main point of contact.  An average
of 1,000 surveys are completed daily.  This program is a 3-year
contract and payment is on a per-completed-survey basis.

Large List Provider
Database Updates, Gather, and Verification
OKS-Ameridial makes outbound calls to new and moved businesses to
gather and verify mailing addresses, web site information, e-mail
addresses, revenue and other financial information, and size of
company information.

Swimming Pool and Spa Supply Company
Database Updates, Gather, and Verification
OKS-Ameridial makes outbound calls to hotels, motels, resorts,
apartments, and spas to verify/gather address information, what
amenities they provide, whether they have a pool or jacuzzi on premise.
 This information is used to market their supplies.

Leading Provider of Information Profiling
Database Updates, Gather, and Verification
OKS-Ameridial provides outbound calling to wholesalers, distributors,
and service providers to gather and verify address information, size of
company, web site information, nature of the business, and more.  This
information is then compiled by the client and sold as a directory.

Leading Provider of Business Information and Insight
Database Updates, Gather, and Verification
OKS-Ameridial makes outbound calls to business all over the world to
verify and gather business information such as mailing address,
contact information, type and nature of their business, web site
information, and size of the organization.  This information is then sold
to companies of all sizes.  OKS-Ameridial has contracts with their US
and their UK divisions.

Major Moving Company
Outbound Lead Qualification and Appointment Setting
OKS-Ameridial handles outbound lead qualification, verification, and
appointment setting for the leads that the client receives from
numerous web sites and partners.  These calls are handled 100% by
our India call center.

Leading Provider of Information and Service Solutions
Database Updates, Gather, and Verification
OKS-Ameridial makes outbound calls to business all over the world to
verify and gather business information such as mailing address,
contact information, type and nature of their business, web site
information, and size of the organization.  This information is then sold
to companies of all sizes.
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